Detect SLA breaches. Recover what you're owed.
Reclivio monitors your SaaS and AI vendors for SLA breaches and estimates the service credits you may be entitled to. Request credits yourself with full visibility, or let AI draft and track credit requests on your behalf.
Or run a free breach check to see if your vendor owes you credits.
Free breach check
Is your vendor breaching their SLA right now?
We'll check your vendor's actual uptime over the last 30 days against your SLA and tell you if you're owed credits. Running a breach check also adds you to the waitlist for early access.
We check live vendor status data from the last 30 days. No account required.
The platform
Recover credits your way — hands-on or fully automated
Monitoring
Continuous vendor surveillance
Connects to status pages, API health endpoints, and public incident feeds. When something goes down, you see it immediately — and can act on it yourself or let AI start a credit request for you.
Contract intelligence
Easy SLA extraction
Upload contracts and AI extracts what matters — uptime guarantees, credit schedules, notice windows, and contact details.
Calculation
Know exactly what you're owed
AI maps downtime against your vendor's published credit schedule to estimate your service credits. No spreadsheets, no guesswork.
Credit requests
Write credit requests yourself or let AI draft them
Write credit requests manually with all the data at your fingertips, or let AI draft them — referencing SLA terms, downtime windows, and credit schedules. Either way, nothing sends without your say.
Analytics
Vendor reliability over time
Track SLA performance trends, downtime history, and total recovery per vendor. Spot patterns before they cost you.
Alerts
Know the moment a vendor falls short
Real-time notifications with credit estimates included. Request credits yourself in a few clicks, or turn on autopilot and let AI draft the request.
Vendor coverage
All major SaaS and AI vendors, out of the box
Reclivio ships with built-in support for the most widely used SaaS and AI platforms — status page integrations, SLA templates, and credit schedules ready to go from day one.
Using a vendor we don't cover yet? Just give us the status page URL and your contract terms — we'll handle the rest.
How it works
Four steps to full recovery
Connect your vendors
Add the SaaS products your company relies on. Hundreds of vendors supported out of the box.
Upload your contracts
Upload SLA agreements. AI extracts uptime guarantees, credit schedules, and notice requirements.
Breaches are detected automatically
Reclivio watches for downtime, degraded performance, and SLA breaches across every vendor — around the clock.
Request credits your way
Send credit requests manually with all the data ready to go, or switch on AI mode and let it draft, send, and follow up on your behalf.
Credit requests, your way
Stay hands-on, or hand it off to AI
Use the dashboard to manage every credit request yourself — the data, SLA terms, and credit schedules are all there. Or turn on AI mode and let it draft, send, and track requests on your behalf. You choose the level of involvement.
- Full dashboard for hands-on credit recovery
- AI mode drafts and sends requests automatically
- Switch between manual and AI at any time
Re: Service credit request — Datadog Log Management
Per your published SLA terms, Datadog guarantees 99.9% monthly uptime for Log Management services.
During the period of March 14–15, 2026, the service was unavailable for 2 hours and 12 minutes, resulting in an effective uptime of 99.41% — below your published uptime commitment.
Pricing
Stop leaving credits on the table
Every SLA breach you miss is a service credit unclaimed. Choose the plan that fits your needs.
Pricing is subject to change before launch. Join the waitlist to lock in early access.