An SLA claim management agent monitors all your SaaS, Cloud and AI vendors for SLA breaches and manages your claim until you get paid.
Reggie is not a dashboard. He's a colleague in the tools you already use.
Reggie in action
Here's what a recovery looks like inside Slack — from the breach alert to the confirmed credit, without leaving your channel.
CloudBase — SLA breach detected
Object Storage fell to 99.38% last month. Your agreement guarantees 99.9%.
I drafted the credit request. Estimated credit: $1,140.
→ Review draft
Looks good, send it.
Sent. I'll follow up if there's no response in four days.
Credit received
CloudBase confirmed $1,140.00 applied to your next invoice.
What Reggie does
He monitors
Status pages for 60-plus SaaS and cloud vendors, compared against the uptime number in your agreement — not a generic SLA. When a vendor misses it, you get a draft request with the estimated credit in Slack or Claude within hours.
He drafts
The vendor's own claim procedure, credit window and evidence requirements are baked in. Your standing instructions are remembered. You approve the draft — Reggie sends it as you, to the right address, following the vendor's exact claim channel.
He stays on it
Follow-ups on day 4, 10 and 18. Reggie reads every vendor reply and detects whether it came from a support bot or a real person — then adjusts the approach accordingly. Firm with automation. Measured with humans. The credit is owed either way.
Where he lives
The dashboard at reclivio.com is where you check Reggie's work, manage contracts and see what was recovered. It is not where the work happens.
Claude Desktop
Talk to Reggie like a colleague. Ask what's open, review a draft, close a recovery — all in plain English.
claude.ai
Same conversation, anywhere you have a browser. Share a vendor alert, get a draft credit request in seconds.
Slack
Breach alerts posted to your channel. Reggie tags you, you reply. No context-switching, no dashboard required.
How it works
Upload your SLA agreements. Reggie reads the uptime guarantees, credit schedules and notice windows — you never have to.
Within hours of a breach, Reggie posts the credit request in Slack or Claude — specific numbers, the vendor's own procedure, your tone. You approve it, Reggie sends it out.
When the vendor responds, Reggie reads it, drafts your counter, and sends it to you for approval. If there's no reply, Reggie follows up on day 4, 10 and 18 automatically.
Vendor coverage
Reggie ships with built-in SLA profiles for the most widely used SaaS, cloud and AI platforms — status page integrations, credit schedules and claim procedures ready on day one.
Using a vendor not on the list? Give Reggie the status page URL and your contract and he handles the rest.
Pricing
The platform fee scales the contract limit. The 10% success fee means we only get paid on credits you verify and receive.
No platform fee
Up to 3 contracts
billed monthly
Up to 15 contracts
Pricing is subject to change before launch. Join the waitlist to lock in early access.